DO NOT GET HOST FROM VEBNEST, These are a simple example. This company located in Pakistan with just an employee.

Support                25/04/2011 02:53 Backup Closed High

VOLGHAN Hosseini

Client    25/04/2011 02:53

Please provide us full ftp files backup of all of our domains.

We don’t have access to our ftp, kindly please solve our ftp problem or provide us a master ftp account to get our files.

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IP Address: 64.191.82.5

VOLGHAN Hosseini

Client    25/04/2011 06:00

Okay we don’t want you to solve issue, just provide a ftp access to our data, to move them.

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View Ticket #784082

Department       Date      Subject Status   Urgency

Abuse   24/04/2011 12:24              Domains not work ftp not work Closed  High

VOLGHAN Hosseini

Client    24/04/2011 12:24

Dear Support Team

All of my domains not working and ftp accounts too. When tried to use plesk built-in ftp return error.

دفتر تبلیغات و تجارت الکترونیک ولقان               http://www.volghan.net/
طراحی و برنامه نویسی وب سایت        http://www.volghan.net/design.html
سایت و پرتال آماده مجهز به سیستم مدیریت محتوا               http://www.volghan.net/wcms.html
بهینه سازی سایت برای موتورهای جستجو (سئو)                http://www.volghan.net/seo.html
تولید و توسعه نرم افزارهای خاص و اتوماسیون  http://www.volghan.net/automation.html
طراحی و انتشار محصولات چند رسانه‌ای تبلیغاتی و کاربری             http://www.volghan.net/emarketing.html
روش‌های بازاریابی و تبلیغات آنلاین و اینترنتی   http://www.volghan.net/
روش‌های تبلیغات مستقیم و هدفمند         http://www.volghan.net/marketing.html
خدمات چاپ و تبلیغات            http://www.volghan.net/publishing.html
خدمات پشتیبانی از سیستم‌های کامپیوتری و وبسایت‌ها         http://www.volghan.net/support.html
بازرگانی دارا و قلی زاده http://www.akhavan-pvc-shoes.com/
کارخانه آلومین میبد                http://www.alominmeybod.com/
تعاونی آریا سیستم هلیل          http://www.ariyadsl.com/
شرکت چشمه سار جاری         http://www.cheshmeh-sar.com/
صنایع شیر ایساتیس                http://www.esatis.ir/
مهندسین مشاور فکر سازان پویا             http://www.ir-fsp.com/
موسسه تبلیغاتی نگار اطلاع کاوش        http://www.kavosh-co.com/
خانه فرهنگیان ارومیه            http://www.moaleman.com/
خانه فرهنگیان اردبیل             http://www.moaleman.net/
خانه فرهنگیان سرعین            http://www.moalleman2.com/
شرکت نساجی نقره نخ            http://www.noghrenakh.com/
شرکت توسعه تمدن پارسیان   http://www.parsian.tv/
شرکت توسعه تمدن پارسیان   http://www.parsiantv.com/
شرکت رهگشا         http://www.rahgosha-co.com/
صاعقه الکتریک     http://www.saegha.com/
وطن تزیین              http://www.vatantazein.com/
هاست ویندوز          http://www.webgozin.net/
دفتر تبلیغات و تجارت الکترونیک ولقان               http://www.volghan.ir/
Free Yellow Page & Advertisement System         http://www.vovele.com/
تعاوني مرواريد يزد                http://www.yazdmorvaridplast.com/
زیبا سازان شرق      http://www.ziba-sazan.com/

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IP Address: 85.9.112.189

Jason Tom

Staff      24/04/2011 13:13

Have you switched off & on there DNS

Like your main domain showing default page

Thanks for Choosing VEBNEST

Best Regards

Jason

Sales & Support Manager

VEBNEST

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VOLGHAN Hosseini

Client    24/04/2011 22:40

Yes i do but nothing solved.

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VOLGHAN Hosseini

Client    24/04/2011 23:18

Please let me to use ftp at last.

 

VOLGHAN Hosseini

Client    25/04/2011 02:37

All of our clients moving one by one, but we cannot provide even a simple ftp access to them to transfer their files, it’s not right way please solve it.

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View Ticket #859657

Department       Date      Subject Status   Urgency

Support                07/04/2011 07:19              error on creating mail account    Closed  High

VOLGHAN Hosseini

Client    07/04/2011 07:19

Hi, Dear Support Team

When i want to create an email account for domain www.volghan.net i got this error:

Error: Unable to update the mail account properties:mailmng failed: MEAOPO.Mailbox.AddMailbox failed for name=info and domain volghan.net [volghan.net]

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IP Address: 85.9.93.27

John Dairy

Staff      08/04/2011 03:02

Hello

Sir/madam we are working on it

It will take some time

When it get done we will inform you

Have some patience

Thanks for choosing VEBNEST

Best Regards

John

Sales Team

VEBNEST

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VOLGHAN Hosseini

Client    10/04/2011 09:30

Hi, Dear support team

Some of our clients use their mail accounts for business, what i must tell to them?

VOLGHAN Hosseini

Client    11/04/2011 00:00

How much i must be waiting?

What happened to email accounts?

Is this for my clients and my plan or all server clients having same?

I have about 30 clients and 50 email accounts what i must be tell to them? It’s about 4 days.

Please send an answer at last

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VOLGHAN Hosseini

Client    11/04/2011 00:05

It’s for 4 days no one can create email account, login to their web mails, receive or send mail.

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VOLGHAN Hosseini

Client    11/04/2011 15:48

Please let me know about cancellation form, i will get back my money and tell others about your services. This is my 2th ticket that did not answered for more than 4 days. Your hosting service will destroy my business.

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VOLGHAN Hosseini

Client    12/04/2011 09:59

Live Support Chat Transcript [www.vebnest.com]

 

Date: Tue, 12 Apr 2011 03:44:06 -0500

Name: VOLGHAN Hosseini

Email: volghan@gmail.com

Company: VOLGHAN

Chat Reference Number: 23449

|04.12.11 03:44:06| Mike: Hello VOLGHAN Hosseini, my name is Mike, how may I help you?

|04.12.11 03:44:20| VOLGHAN Hosseini: hi

|04.12.11 03:44:26| Mike: yes

|04.12.11 03:44:49| VOLGHAN Hosseini: dear mike please review this Ticket #859657

|04.12.11 03:50:36| Mike: ok wait |04.12.11 04:04:07| VOLGHAN Hosseini:?

|04.12.11 04:04:29| Mike: sir i have forward it to admin

|04.12.11 04:04:38| Mike: they will reply you shortly

|04.12.11 04:04:47| Mike: have some patience

|04.12.11 04:04:50| VOLGHAN Hosseini: dear mike

|04.12.11 04:04:59| VOLGHAN Hosseini: please a min

|04.12.11 04:05:24| VOLGHAN Hosseini: |04.11.11 00:08:01| Mike: yes sir |04.11.11 00:08:17| Mike: i have forward your ticket to server admin he will reply you shortly |04.11.11 00:09:40| VOLGHAN Hosseini: does not server admin review my ticket in these 4 days?

|04.11.11 00:12:29| Mike: sir plz just for few time now |04.11.11 00:12:36| Mike: you will get reply via ticket |04.11.11 00:13:24| VOLGHAN Hosseini: thank you mike, i have use Gmail account but my clients are forced me.

|04.11.11 00:13:32| VOLGHAN Hosseini: have a nice day/night

|04.11.11 00:13:36| VOLGHAN Hosseini: bye

|04.11.11 00:15:01| Mike: welcome |04.11.11 00:15:04| Mike: thanks |04.11.11 00:15:09| Mike: same to you |04.11.11 00:15:09| Mike: bye

|04.12.11 04:05:25| Mike: sure

|04.12.11 04:05:35| VOLGHAN Hosseini: is this your answer about 2 days ago?

|04.12.11 04:05:46| VOLGHAN Hosseini: when admin will be replay to me

|04.12.11 04:06:15| VOLGHAN Hosseini: anyway let me know how can i cancel my account and get back my money

|04.12.11 04:07:58| Mike: sir today you will get reply

|04.12.11 04:08:08| Mike: don't worry

|04.12.11 04:08:19| Mike: i will remine admin again

|04.12.11 04:08:25| Mike: to make you reply

|04.12.11 04:08:27| Mike: as soon as possible

|04.12.11 04:09:40| Mike: thanks for connecting

|04.12.11 04:09:47| Mike: have a nice day

|04.12.11 04:09:47| Mike: take care

|04.12.11 04:09:48| Mike: bye

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VOLGHAN Hosseini

Client    20/04/2011 00:26

mike: hello

volghan: hi mike

mike: yes

volghan: it’s about 10 days or more my ticket is in hold #859657

volghan: i really need an answer

mike: ok wait let me check

volghan: ?

mike: sir i have forward your ticket to server admin

mike: he will reply you shortly

volghan: dear mike you have forwarded it before

volghan: isn’t?

volghan: about 5 days ago

volghan: i need answer now

volghan: in this chat

volghan: else i will Complaints on this company

volghan: ?????

mike: i have told you that your issue will resolve soon

volghan: when?

mike: there is some issue on windows server

volghan: what means soon?

volghan: 1 day

mike: so admin is checking now

volghan: 1 week

mike: he sill resolve it soon

volghan: 10 days

volghan: 1 year

volghan: ???

volghan: change my server

volghan: change my plan

volghan: and change everything its needed to solve

volghan: 10 days without mail service?

mike: update ticket for that

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VOLGHAN Hosseini

Client    23/04/2011 03:07

Since 07/04/2011 07:19 ??????????? Without mail service

VOLGHAN Hosseini

Client    23/04/2011 03:25

Tell me your cancellation form URL, i will do it by law

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VOLGHAN Hosseini

Client    23/04/2011 05:33

I will complaint by PayPal and i will close your fake hosting account.

View Ticket #273398

Department       Date      Subject Status   Urgency

Support                15/03/2011 11:04              Server not found www.alominmeybod.com       Closed  High

VOLGHAN Hosseini

Client    15/03/2011 11:04

Hi, Dear Admin

I have deleted alominmeybod.com and when i setup it again it’s not work for me, i cannot trace it.

Its common error for me, all of my domains when deleted and reinstall return this error.

Thank you,

volghan

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IP Address: 46.100.246.162

Jason Tom

Staff      15/03/2011 11:07

hello

Some error on DNS while creating that dom